Exchanges, returns and refunds
You can exchange or return any faulty goods within 14 days of receiving your order. Please email us or fill out a contact form and we will send you a return slip to return the item. If you would like an exchange we will send you the new item or if you have requested a refund we will refund the full amount within 7 days.
To maintain your product store in a safe dry place, keep jewellery away from water or moist areas such as bathrooms, it is also advised to avoid wearing jewellery when doing exercise. You can occasionally clean your gold and silver jewellery gently to maintain its brilliant shine. Although crystals and gems are tough minerals, they are also delicate so be gentle with your pieces.