Legal
Returns Policy
We accept returns and exchanges under the following conditions:
Products must be returned within 14 days of delivery.
Products must be unused, in their original packaging, and in a resellable condition.
To initiate a return or exchange, please contact us via online form or at jegede@lovebullets.co.uk .
Terms and Conditions
Last Updated: 05/03/2025
Welcome to Love Bullets! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online jewellery store, www.lovebullets.co.uk. By using our website and purchasing products from us, you agree to be bound by these Terms.
Please read these Terms carefully before using our site.
1. Information About Us
Love Bullets is a jewellery store located in the United Kingdom. Our website can be accessed at www.lovebullets.co.uk.
2. Orders and Acceptance
By placing an order on our website, you are offering to purchase products under these Terms. We reserve the right to accept or decline your order at our discretion.
Once you have placed an order, you will receive an email confirming the details of your order. Please note that this does not constitute acceptance of your order.
3. Pricing and Payment
All prices are listed in GBP (£) and include applicable VAT where applicable. Shipping charges will be added at checkout.
We accept the following payment methods:
Credit/Debit Cards
Google Pay
Shop Pay
Payment will be processed at the time of purchase. If we are unable to process your payment, we may cancel the order and notify you.
4. Shipping and Delivery
We ship worldwide. Delivery times may vary depending on your location, but we strive to ensure timely processing and delivery.
For more information on shipping rates and delivery times, please visit our Shipping Policy.
5. Returns and Exchanges
We accept returns and exchanges under the following conditions:
Products must be returned within 14 days of delivery.
Products must be unused, in their original packaging, and in a resellable condition.
To initiate a return or exchange, please contact us via online form or at jegede@lovebullets.co.uk .
6. Privacy and Data Protection
We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
7. Product Availability
All products are subject to availability. If an item is out of stock, we will notify you as soon as possible. In some cases, we may offer a backorder option, but we cannot guarantee restocking of any item.
8. Limitation of Liability
We are not liable for any indirect or consequential loss or damage arising from your use of our website or the purchase of our products. In the event of a problem with your order, our liability will be limited to the total value of your order.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved through Love Bullet or in the courts of the United Kingdom.
10. Modifications to Terms and Conditions
We reserve the right to modify these Terms at any time. When we make changes, we will update the “Last Updated” date at the top of this page. Please review these Terms periodically for any updates.
11. Contact Us
If you have any questions or concerns regarding these Terms, please contact us via our online form or at:
Email: jegede@lovebullets.co.uk
Privacy Policy
Last Updated: 05/03/2025
At Love Bullets, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.lovebullets.co.uk and make purchases from our online jewellery store.
Please read this Privacy Policy carefully to understand how we treat your personal information.
1. Information We Collect
We collect the following types of personal information when you visit our website or make a purchase:
Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details (processed by third-party payment providers).
Technical Data: IP address, browser type, device type, location data, and usage data from your interaction with our website.
Order Information: Details of the products you purchase, your purchase history, and any customer service queries.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To Process Orders: To process your transactions, deliver your products, and manage your orders.
To Improve Our Website: To analyse website usage and enhance the user experience.
To Communicate with You: To send you order confirmations, updates, marketing communications, and respond to your inquiries.
To Comply with Legal Obligations: To meet legal or regulatory requirements and resolve disputes.
3. Sharing Your Information
We may share your personal information with third-party service providers in the following situations:
Payment Processors: For processing payments and refunds.
Shipping Providers: For the delivery of orders.
Legal Compliance: If required by law or to protect our rights, we may share your information with authorities or legal entities.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Protect Your Information
We take reasonable steps to protect your personal information. We use secure sockets layer (SSL) encryption to protect sensitive data during transmission, and we store your information in a secure environment. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings.
6. Your Rights
As a customer, you have the following rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can request the correction of inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain conditions.
Restriction of Processing: You can request a limitation on how we use your personal data.
Data Portability: You can request to transfer your data to another service provider.
Opt-out: You can opt out of marketing communications at any time.
To exercise any of these rights, please contact us via online form or at jegede@lovebullets.co.uk.
7. Retention of Data
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal or regulatory obligations.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us via online form or at:
Email: jegede@lovebullets.co.uk
